Friday Feedback

We’d love to hear from you on Friday Feedback. WHQR takes comments on all aspects of its programming and operations. Leave feedback by calling the station at 910-292-9477 or by emailing feedback@whqr.org. Your comments may be read on air during Friday's Morning Edition at 7:45 and 8:49 am, and during All Things Considered at 5:44 pm. As always, thanks for your feedback.

I’m diving back into some messages that came in during our recent fund drive, and some follow-ups. Remember that for listeners who would like to hear Classical HQR on 96.7 but are having difficulty, there is a solution for you – an HD Radio which will pick up the HD2 signal of 91.3. This works very well and you can find out about our Pay It Forward plan at whqr.org.

Don DiGiulian said:

iBiquity, Inc.

We always receive lots of interesting comments during our fundraising campaigns, and with our new Classical HQR and HQR news streams, the one that ended Wednesday was no exception. I’m going to address more than one comment by going back to an announcement we made prior to the drive. For listeners who would like to hear Classical HQR on 96.7 but are having difficulty, there is a solution for you – an HD Radio which will pick up the HD2 signal of 91.3.

iBiquity, Inc.

We continue to get a wide range of comments on the new HQR News and Classical HQR, as we get ready for an all-important fundraising campaign starting next week. And we have some good news for listeners having problems listening to Classical HQR on 96.7. I’ll get to that shortly, but for now let’s dig right in to our correspondence.

Listener Maryanne wrote:

The volume of calls and emails has lessened since we launched HQR News and the new Classical HQR, but the messages still generally fall into three large camps:

iBiquity, Inc.

We’re continuing to hear comments from listeners who like HQR News at 91.3, from those who can like Classical HQR at 96.7, and from those who would like to get 96.7 but can’t receive it. Our web site has a number of hints to help you, such as our Classical HQR web stream, the HD2 signal of 91.3, and more. We’re also investigating ways to get a repeater signal into parts of Brunswick County.

Listener Jackie wrote:

Paul Reinmann

Of course this was the week we signed on our new Classical HQR signal at 96.7fm, and made significant additions to the lineup on HQR News at 91.3fm. If you listened to CoastLine on Wednesday, you know that we received many comments about the changes, generally in 3 camps:

Tom MacDonald wrote on our Facebook page:

I disagree strongly with your editorial decision [this week] to drop the NPR news feed with the President's foreign policy speech and return to Performance Today. If it was not a policy decision, but laziness or ineptitude on the part of the night shift, it is reprehensible.

Cleve Callison

Bradford Sanders wrote:

[I] Love your programming and appreciate all you add to the Wilmington community. [I] am wondering about the schedule for This American Life, normally heard noon on Saturdays with a rebroadcast the following Friday at 7:00 PM. However, several times in the last few months, there has been a new broadcast on Friday nights, which was repeated the following day at noon.

I wrote to Mr. Sanders:

Ronnie Gonzalez posted on our Facebook page:

Do you guys honestly not play the Echoes or Hearts of Space radio shows? Holy moley.

Honestly, Ronnie, we don’t. We’ll take your comment as a vote in favor of those shows, though.

Turning to another type of music, classical, by now you have probably heard about our plans to start a new, all-classical FM station. We’re expecting that to happen next month – stay tuned to the station for more details as we get closer

J & M in Ivanhoe, NC wrote:

I love, love, love everything about your programming!  Home, car, wherever, WHQR is the station we tune our radio to. Sure there are some programs we don't care for but we have the option to change the channel because we know there are other WHQR listeners who might enjoy what we don't and we wouldn't think of asking you to change just for us. Keep up the great work!

Dr. L. J. wrote:

Ronald Cohen wrote:

I fail to understand why scarce resources are expended on a call-in show that is delayed broadcast and whose topicality is stale by the time it is aired. [Tuesday’s Diane Rehm] broadcast was about Iraq and the Maliki crisis, some of which had become out dated by 3 PM.

Mr. Cohen has identified a problem that does concern us. In the next few weeks you’ll be hearing more about our response to this concern. Stay tuned.

Wikimedia Commons

Carla Frenzel wrote on our website concerning the NPR story As Truce Takes Effect, Israel Withdraws Troops From Gaza: Carla’s comment:

SO NPR IS NOW TELLING US WHAT WE "NEED TO KNOW"?? FAT CHANCE THAT i WOULD TRUST YOU TO TELL ME WHAT I "NEED TO KNOW" BASED ON YOUR EXTREMELY BIASED OPINIONS!"

I don't know if you can tell from my reading, but that comment was written in all caps.

Wendy & Jerry Fingerhut are Executive Director and Treasurer respectively of Opera Wilmington. They wrote to Gina Gambony following a report and interview last week:

Thank you SO MUCH, Gina, for this wonderful interview and exposure for our new opera company, Opera Wilmington, showcasing the fabulous homegrown and local talent.

And Artistic Director Nancy King of UNCW wrote:

We’ll start with a couple of playlist questions. Martyn Hawkins wrote to us via Facebook:

You have been playing the most magnificent music [Wednesday] evening at [10]:10, [11]:25, and [11]:44. I have tried to find out what it was so I could buy copies of it. In your typical moronic "Radio With Vision" there was no way to find out. Even Mayberry RFD would have a more sensibly arranged station.

There’s not too much Feedback for our little clambake this week. Here are some possible explanations:

Wikimedia Commons

Paul Reinman wrote last week during the hurricane:

It was great to hear local reporting of our storm threat on national NPR radio. Rachael Lewis Hilburn’s voice was easily recognized and I thought it was a local broadcast, and then was surprised to hear this was a voice on a national presentation. Good job! And then, it is always, great to hear George Scheibner’s music following. Paco Strickland will always be recognized as a great local performer.

Anonymous wrote on our recent survey:

Listener Dory wrote:

I prefer public radio formats in which there are two stations--one news/talk programming and one music programming. Since the second WHQR station is HD (and not available to all), it makes sense to mix news and music programming on the flagship station. However, I'd love it if the music was more diverse--indie music, singer-songwriters, Alt-Latino, "college music." As it stands, the music programming seems almost entirely focused on older demographics.

Anonymous wrote:

We’ve been getting some comments and calls this week about Morning Edition sounding distorted at times, especially for Lumberton listeners. Our equipment is working correctly. What many are hearing is a phenomenon known as “tropospheric ducting,” which can play havoc with FM signals. Graduate Fellow Jason Hess discovered a great online resources for “ducting” forecasts. Yesterday's map for Southeastern North Carolina, for example, showed us in a bright orange area, meaning “very strong” to “intense”.

Grace Evanko Sullivan wrote on the website for Andy Wood's Tuesday commentary on moles:

I love this story! We recently moved and the previous owners had mole poison in the garage. I threw it out immediately- poor guys [smiley face].

Todd Berliner wrote:

Anonymous wrote:

Did someone from your station call me and ask right out blank for a … donation at approximately 9 pm on a weeknight? What is this about? I have in the past contributed your station during your pledge drives. Why are you calling me directly for a specific amount? Is this a scam? If not, and it was from your front desk, I am highly insulted.

Listener Carla wrote:

It is very easy to see that WHQR has a vendetta against Thom Goolsby - what is the beef??

WHQR Staff

Listener Jeannie wrote:

We have really enjoyed the new morning announcer… Lovely voice. Smooth delivery. Congratulations!

We're also glad to have Ken Campbell on board as our new Morning Edition anchor. Ken will be working on that show and on CoastLine, our new local talk show which will debut on June 24th. You can find out more at whqr.org; look for People under the About tab.

Listener Chet Jordan from Lumberton wrote yesterday morning:

Stock

Anonymous wrote:

You have a wonderful staff of announcers. Jemila, George, Bob and Pat, Rachel to name but a few all have pleasing radio voices that invite you into their world and make you feel a part of the programming. It's lively, tasteful, colorful, funny, upbeat and always makes for a bright spot in any day when you listen to them. I especially like to hear Barbara Bush beat the bushes for cash during the fund drives. Her bombastic and motherly southern drawl always drives me to action and gets into my pocket.

A different Anonymous wrote:

Listener Dan let us know Wednesday at 4:38:

Your internet feed is down.

As it happened we have been working on moving these feeds to a new, more stable server. The heavy rains and power outages Wednesday afternoon have taken their toll on our HD2 all-classical stream. We apologize for the inconvenience and thank you for your patience while we work on the problems.

Continuing our discussion of technical issues, this week Robert Welch wrote:

commons.wikimedia.org/wiki/File:Hammarlund.png

Today is the day, boys and girls, when we deal with some technical issues. We are after all in the business of working with audio and computer technology all day long. Not all of these will affect every listener, but I hope they’re of interest.

Don Lund in Southport wrote:

Cleve Callison

Forgive us, but we’re still basking in the glow of the Spring member drive which ended last week. Here are some more listener comments that came in during the drive:

Late in the drive Paul and Rebecca Reinmann wrote:

[We] have suggested following the Car Talk Guys approach - send in your pledges on a $5,000 and $10,000 bill, and we're there! Voila! We'd need only two more pledges at this rate.

Well, there ya go.

Margie McKinzie of Wilmington said:

As usual, our Spring pledge drive brought a lot of comments from people pledging. And also as usual, here’s a sample.

Christopher Posey of Bolivia wrote:

Your station is a shining beacon in a 'radio sea' of blandness.

Joanne and Mylie Durham of Kure Beach wrote:

I wish you had a show giving more analysis of North Carolina concerns like the voting rights changes, seismic testing, local education, etc.

Claudia Kell of Leland wrote:

At this time of year, as we prepare for our Spring pledge drive starting next week, we’re getting comments from people making early pledges. Catherine McFeeters of Baltimore wrote:

[I] Absolutely LOVE Smooth Landings! Will listen to it on my computer when not in the Wilmington area!!

Tim Marvin of Kure Beach wrote:

I really [enjoy] the commentaries, especially the one for [last] week by Philip Gerard.

Wikimedia Commons

Last week’s Fresh Voices commentary by New Hanover High School student Patrick Peoples drew some reaction. Mary B wrote:

Terrific commentary - thank you for sharing your memories and challenges.

Walter James Duke wrote:

[I] wanted to express my appreciation to Mr. Peoples for sharing this and to thank WHQR for having the courage to allow Patrick's thoughtful and touching commentary on what is a often a very sensitive topic in our community. Thank you!

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