Friday Feedback

Here at the station we’re still basking in the reception NPR’s Don Gonyea received from the 500 or so at our annual fundraising luncheon on Wednesday. Here’s a comment we got from listener JC: “I’m amazed at the great support the WHQR team has built in a relatively small market like Wilmington. This crowd rivaled any I’ve experience in [my former home town] which has a rich public radio tradition and a population base over 4 times greater Wilmington’s. I enjoyed Don Gonyea’s unique perspective on this election cycle.

Listener John wrote after our Partnership Challenge drive: “I know you are pleased to have the recent pledge drive completed and so am I. While I usually only listen to the station while driving around town I find the unrelenting clownish theatrics employed by your staff and volunteers during pledge week to be quite annoying and offensive. I would double my annual contribution if you would cease these annoying tactics. I realize that funding is essential for your operations but isn't there a better way?”

I’ve noticed a pattern in Friday Feedback lately, and perhaps you have too. Either lots of complaints (like two weeks ago), lots of praise (like last week), or else zero, zip, nada.

NPR

Here are a couple of thank-yous that really belong to NPR, but I thought our listeners might like to hear them. Listener Anne Van Slyke wrote:

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Stephen Lovekin/Getty Images



MichaelKatzengreis74


Somasundaram rino via Wikimedia Commons

Happy New Year to all our listeners! We hope you had a wonderful holiday and we look forward to bringing you great radio in 2016. Just like the old Mickey Mouse Club, we have different days here on Friday Feedback, and today, Mouseketeers, is another Gripe Day!

Listener Jack called in during Wednesday’s Coastline to ask that our guests not use the word “suck” as a term of disapproval. He felt it cheapens our language to use it as a word for something ugly, and suggest the guests use “stink” instead.

Listener Bill wrote:

I’m Cleve Callison, Station Manager of WHQR, here with a special holiday edition of Friday Feedback.

[AUDIO CLIP: Feedback from “I Feel Fine”]

Today’s Christmas Day edition of Friday Feedback consists of a single letter. This actually arrived in the mail – yes, the snail mail – earlier this week, and its from Norman Sprinthall in Caswell Beach. He writes:

“All is forgiven”

Pat Marriott

Last week’s 1-day December drive continues to have good repercussions. I’ll get to some some comments in a minute, but here’s a message from Food Bank Executive Director Beth Gaglione:

I heard Cleve’s on-air message on Sunday thanking the community for their support of the one-day drive and mentioning the food bank. We are so happy to have been able to partner with you on this drive. It was wonderful exposure for the Food Bank and the work we do every day to provide food to people in need.

Here’s a comment from listener Darrel in Southport:

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Thanks to everyone who participated in yesterday’s 1-Day December Drive. We’re pleased to support the work of the Food Bank of Central and Eastern North Carolina, and we join with them in thanking Food Lion for donating 4 pounds of food for every pledge received. Here’s a typical reaction from the drive. James Jones of Wilmington wrote:

It’s great to see the station & Food Lion helping feed the hungry at this time of year.

We couldn’t agree more. Thank you, everyone.

[AUDIO CLIP]

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Listener Wendy wrote to Mary Bradley:

Thanks for all you do to keep listeners on top of things. I look forward to receiving the [station’s] emails regularly. What’s happened to Friday Feedback? It hasn’t been on air for several weeks. Happy Holidays, to everyone at WHQR.

I wrote to Wendy:

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Hunter Hatcher wrote:

I just wanted to tell you guys how much WHQR means to me. You guys have become a part of my life since I started listening 2 years ago. It makes me so happy, every day that I listen, knowing that there is a news source out there that cares about my (and my neighbors) well-being and knowledge. I would also like to send appreciation to all of the financial supporters to WHQR who make it possible for a broke college student like me to get solid, unbiased news. Forever indebted to you!

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A couple of weeks ago I read a message from Marilyn in Wilmington, saying that she was unable to work the programmable controls on a new radio. She wondered if a listener had an unused radio they’d like to part with. Listener Corinne responded to that request:

[AUDIO CLIP]

Listener Beth wrote:

Thank you for doing the no interruption fund raising. It made me want to donate again.

Listener RA agreed, but added,

Just don’t spend days telling us how you are not going to interrupt programming!

That’s our hope, RA, but it depends on how the pledges come in – when we hit the goal, we’ll stop. Thanks for writing.

Listener Helen wrote:

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Several days ago, listener Mackie wrote:

Listener Jonathan wrote:

I’m just 'shootin' you guys [some money] because I'm loving the night time music schedule. The Jazz has kept me from too much tv watching during the week, and Soup to Nuts, Smooth Landings etc have been so awesome lately too. Thanks for your sliver of sanity on a cluttered radio dial!!

Listen Yvonne wrote:

I found that by tuning my car radio to your music station while I was in Wilmington, I can still get it in/around Southport (smiley face).  I had been unable to tune into it from Southport.

Listener John wrote:

I have heard a couple of NPR segments lately devoted to music theory but only with examples from pop music or blues. However, I don't recall similar theoretical analyses of classical music, which in general is more complex. If NPR wants to explain music theory it should devote at least as much attention to classical music genres.

Listener Roger wrote to us on Saturday morning:

Listener Angela wrote on Tuesday:

I was disappointed this morning to hear irresponsible framing of abortion numbers in your reporting. No concrete causation was offered in which you shared any data to support why abortion numbers in NC have dropped. However meaningless correlation between numbers dropping and [the proposed bill] forcing women to wait [72 hours] was mentioned by the reporter.

Of course our big news this week was the visit of Cokie Roberts to Wilmington on Wednesday. It was our largest fundraising event ever, with 500 people in attendance.

ABC

Last week I read a number of critical comments taken from our recent Listener Survey. Several people were moved to respond. Listener Bill wrote:

Listener Anonymous of Oak Island wrote:

It is currently 23:39 and you have your hideous strident Jazz program ruining another evening when people wish to be lulled to sleep. The radio would have been turned off a long time ago except for the BBC which follows. I am aware that I am not the only one unhappy with this daily abusive cacophony so we must be being abused to indulge some WHQR upper echelon exercising their 'Radio With Vision'."

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Listener bicyclestreet wrote:

Hello. Please stop your radio hosts from reading the national and world news topics that be will covered in the upcoming NPR programs. It’s too redundant. Many times the national news hosts already preview the upcoming story. It does not give our own news people more clout - it just sounds weird. I turn the radio off when I hear the Wilmington staff do this.

Wilmnigton StarNews

Last week I read a message from Scott, who was having trouble getting our webstream on his iPhone. On our web page M R W wrote:

Scott could also try the NPR News app for listening on his phone. it has streams of both HQR stations and has always worked well for me.

Listener Scott wrote:

Listener Sanders wrote:

I love ya'lls new format since the creation of the classical station!...now I can get talk or classical whenever I want plus great jazz and blues at night and still favorites like Smooth Landing and American Songbook!

Listener Nancy wrote:

There's a piece of music I hear every Saturday and I would love to know the name. [Last week] it was played at about 10:20 and it features piano and Hawaiian guitar, maybe steel. Thank you for your attention!

Listener AJ wrote last Friday:

I just heard Cleve read Anonymous's very harsh criticism of the female staff's occasional silliness (shrillness??) during the recent fund raising week and I could not disagree more. WHQR's fundraising weeks are successful because they are fun, casual and listeners occasionally get to hear the normally very professional, serious staff -- male and female --being silly. We get to know them better, and that's a good thing. It might not work for every NPR station, but it works here in oh so casual Wilmington. I say keep it up, I love it!

Our Spring 2015 on-air fundraising campaign ended on Wednesday morning. Thanks to everyone who made pledges of support. I’ll get to some comments from the campaign in just a moment. But first, this from Don Eggert:

Today we welcome some special visitors to Wilmington’s friendly shores. Staff members from many of North Carolina’s other public radio stations are in town for a conference on station growth. This is the first time in several years that the North Carolina stations have gotten together. Thanks to Jeff Hunter of our staff for his tireless efforts at putting this event together, and to the Blockade Runner in Wrightsville Beach for hosting the group. We welcome our colleagues to town!

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