Chris Arnold

NPR correspondent Chris Arnold is based in Boston. His reports are heard regularly on NPR's award-winning newsmagazines Morning Edition, All Things Considered, and Weekend Edition. He joined NPR in 1996, and was based in San Francisco before moving to Boston in 2001.

Most recently, Arnold has been reporting on financial challenges facing millions of working and middle class Americans as the economy continues to recover from the worst recession in generations.

Arnold was honored with a 2017 George Foster Peabody Award for his coverage of the Wells Fargo banking scandal. His stories sparked a Senate inquiry into the bank's treatment of employees who tried to blow the whistle on the wrongdoing. Arnold also won the National Association of Consumer Advocates award for Investigative Journalism for a series of stories he reported with ProPublica that exposed improper debt collection practices by non-profit hospitals who were suing thousands of their low-income patients.

Arnold is now serving as the lead reporter and editor for the ongoing NPR series "Your Money and Your Life", which explores personal finance issues. As part of that, he's reporting on the problem of Wall Street firms charging excessive fees in retirement accounts: fees that siphon billions of dollars annually from Americans trying to save for the future. For this series, Arnold won the 2016 Gerald Loeb Award which honors work that informs and protects the private investor and the general public. UCLA calls the award the most prestigious in financial journalism.

Following the 2008 financial crisis and collapse of the housing market, Arnold reported on problems within the nation's largest banks that led to the banks improperly foreclosing on thousands of American homeowners. For this work, Arnold earned a 2011 Edward R. Murrow Award for the special series, The Foreclosure Nightmare. He's also been honored with the Newspaper Guild's 2009 Heywood Broun Award for broadcast journalism. And he was a finalist for the Scripps Howard Foundation's National Journalism Award.

Arnold was chosen for a Nieman Journalism Fellowship at Harvard University during the 2012-2013 academic year. He joined a small group of other journalists from the U.S. and abroad and studied economics, leadership, and the future of journalism in the digital age. Arnold also teaches Radio Journalism as a Lecturer at Yale University. And he was named a Poynter Fellow by Yale in 2016.

Over his career at NPR, Arnold has covered a range of other subjects – from Katrina recovery in New Orleans and the Gulf Coast, to immigrant workers in the fishing industry, to a new kind of table saw that won't cut your fingers off. He traveled to Turin, Italy, for NPR's coverage of the 2006 Winter Olympics. He has also followed the dramatic rise in the numbers of teenagers abusing the powerful and highly addictive painkiller Oxycontin.

In the days and months following the September 11, 2001, attacks, Arnold reported from New York and contributed to the NPR coverage that won the Overseas Press Club and the George Foster Peabody Awards. He chronicled the recovery effort at Ground Zero, focusing on members of the Port Authority Police department, as they struggled with the deaths of 37 officers—the greatest loss of any police department in U.S. history.

Prior to his move to Boston, Arnold traveled the country for NPR doing feature stories on entrepreneurship. His pieces covered technologists, farmers, and family business owners. He also reported on efforts to kindle entrepreneurship in economically disadvantaged areas ranging from inner-city Los Angeles to the Pine Ridge Indian reservation in South Dakota.

Arnold has worked in public radio since 1993. Before joining NPR, he was a freelance reporter working out of San Francisco's NPR Member Station, KQED.

Republicans call their tax bill the Tax Cut and Jobs Act. But critics say maybe it should have been named the Tax Cut and Robots Act.

That's because it doesn't create new tax incentives that specifically encourage companies to hire workers and create jobs, some employers and economists say. But it does expand incentives for companies to buy robots and machines that replace workers.

Republicans say that lowering taxes will boost the economy and spur job creation. But critics say that the tax legislation would create an imbalance favoring machines over workers.

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Updated at 12:01 ET Nov. 16

There are a lot of anxious graduate students at universities around the country right now.

That's because to help pay for more than $1 trillion in tax cuts for U.S. corporations, the House Republican tax plan would raise taxes on grad students in a very big way. These students make very little money to begin with. And many would have to pay about half of their modest student stipends in taxes.

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The Republican tax plan that was released yesterday is being sharply criticized by home-builders and realtors. They say the plan could discourage home buying and also push down home prices. Here's NPR's Chris Arnold.

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This past spring, David Mifflin looked at his credit report online and saw that something wasn't right.

There were inquiries from Chase Bank about an application for a credit card that someone was trying to open in his name. Mifflin, who lives in San Antonio, says he called the bank and was told the identity thieves "had my Social Security number."

He set up fraud alerts with the three major credit reporting companies. But he says the fraudulent attempts to open credit cards continued "multiple times a week, multiple times a day."

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The embattled company Equifax is having even more trouble with hackers. Now the company has had to take down one of its web pages after it was reported to be prompting people to download malicious software. NPR's Chris Arnold has more.

Former Equifax CEO Richard Smith, who stepped down just last week, faced a roomful of angry senators and some tough questions at a hearing Wednesday. It was the second of three congressional hearings he is testifying in front of this week.

Republicans and Democrats alike are upset about the massive hack of Social Security numbers and other sensitive information at the consumer credit reporting company.

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Americans owe more than ever before, with household debt hitting a record of nearly $13 trillion. And auto loans, home loans and credit card debt are all still on the rise, according to the Federal Reserve Bank of New York.

That has some economists saying the lessons of the bubble of borrowing in the run-up to the Great Recession have already been forgotten.

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A massive hack of the company Equifax has compromised the personal information of as many as 143 million Americans. Regulators have launched an investigation into what appears to be one of the most serious data breaches ever. NPR's Chris Arnold reports.

The Trump administration on Wednesday will start to renegotiate the North American Free Trade Agreement with Canada and Mexico. And despite very tough talk about NAFTA during the campaign, it appears the administration has backed away from a major assault on the decades-old trade deal.

And that is a relief to businesses in all three countries.

During the presidential campaign, Donald Trump clearly tapped into frustration about workers who had lost jobs in manufacturing. And he painted NAFTA as one of the central villains responsible for stealing Americans jobs.

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Every day, more than 10 Americans suffer amputations on what is by far the most dangerous woodworking tool: the table saw. Regulators in Washington, D.C., are moving closer to adopting a rule that would make new saws so much safer that they could prevent 99 percent of serious accidents.

Wells Fargo is back in the spotlight for another scandal. This time, for signing up 490,000 auto-loan customers for insurance they didn't need.

This comes less than a year after the bank generated a massive public outcry for opening millions of unwanted accounts for customers.

The CEO of Royal Dutch Shell this week said his company is making a striking shift in its thinking: It now expects oil prices to remain low forever. The global oil glut of recent years shows no sign of diminishing. Energy demand has leveled off. And if electric vehicles take off, oil prices could come under even more downward pressure.

Wells Fargo bank has struck a settlement to reimburse customers who were harmed when bank employees created unwanted accounts in their names. A federal judge has granted a preliminary approval for the settlement in the class action case.

Wells Fargo says compensation will depend on the financial harm customers suffered. Someone who paid an improper $35 dollar fee likely will receive less money than someone whose credit score was damaged and had to accept a home loan with a higher interest rate.

Home prices have finally clawed their way back to the peak of the housing bubble. That's on average nationally. The story is very different when you zoom in on different counties or cities in particular.

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Two things we know - interest rates are low; consumer confidence is high, which means the housing market should be hot. But it is not. It's just OK.

NPR's Chris Arnold has been asking, why?

Billionaire investor Warren Buffett fielded questions at the annual shareholders meeting for his company Berkshire Hathaway. He offered thoughts and insights on everything from Republicans voting to repeal Obamacare, to the Wells Fargo scandal, to how artificial intelligence and technology might reshape America. Here are some highlights:

Repealing Obamacare is "a huge tax cut for guys like me"

Senate Republicans voted Wednesday night to rescind an Obama-era policy that allows states to offer retirement savings plans to millions of workers.

Retiree and worker protection groups say the move will hurt employees at small businesses.

Many small businesses say they can't afford to set up retirement savings plans, such as 401(k) plans, for their workers. That's a big reason why so many Americans aren't saving, says Cristina Martin Firvida, the AARP's director of government affairs.

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United Airlines says it will never again use police to forcibly remove passengers from overfull flights. But this week's public relations disaster for United highlights a problem that airlines face every day: how to entice people to give up their seats voluntarily.

NPR reached out to some of the top thinkers in the world of "game theory" who say they think the industry could be doing a much better job. Here are some solutions they offered.

Treat the problem as a game.

The Obama administration created a rule to protect millions of American workers saving for retirement. President Trump has delayed this so-called fiduciary rule, which requires financial advisers to put consumers' best interests ahead of their own.

A battle over the rule is likely to continue in the courts. In the meantime, here's what you need to know.

Today was supposed to be the day you knew you could trust your financial adviser

Just days before President Trump is set to meet with Chinese President Xi Jinping, the administration has made a move that has some U.S.-China experts scratching their heads. The Commerce Department has quietly put a notice into the Federal Register stating that the U.S. will review a hot-button issue between the two superpowers.

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