It's been a week since the disappearance of Malaysia Airlines flight 370, a week filled with misinformation, wild theorizing and the anxiety of the passengers' families. The story, and especially its lack of information, has the world watching and wondering.
Even as signs of spring emerge around the country, one particular remnant of winter remains: high energy bills. For low-income residents, a hefty heating bill can be an especially big burden, and not just in traditional cold-weather states.
In January, as temperatures dipped to record lows in eastern Tennessee, the Knoxville Utilities Board urged its customers: If you think you cannot pay your bill, call us. On average, gas bills were 29 percent higher than they were a year ago. And the poor have suffered even more, says Jeanie Fox, a customer counselor.